Legal
Last updated: 17 March 2026 - Collective Media, London and Bali
These terms govern your use of the Collective Media website at collectivemedia.digital and our relationship with you as a prospective or current client. By using this site or engaging our services, you agree to these terms.
Collective Media is a creative and media agency operating from London, United Kingdom and Bali, Indonesia, serving clients across the UK, Europe, Asia-Pacific, and globally. Questions? [email protected].
You may use this site for lawful purposes only. You must not use it in any way that could damage, overload, or impair it, or attempt to gain unauthorised access to any part of it or its underlying infrastructure. All content on this site - including copy, design, graphics, and code - belongs to Collective Media and may not be reproduced without our written permission.
The detail of any engagement - scope, deliverables, timelines, fees, and payment terms - will be set out in a separate proposal or statement of work agreed between us before work begins. These terms should be read alongside that agreement. In the event of a conflict, the specific engagement agreement takes precedence.
We reserve the right to decline any project at our discretion.
Work we create for you becomes your property once payment has been received in full. Until that point, all intellectual property rights remain with Collective Media. We retain the right to feature completed work in our portfolio and marketing materials unless you specifically ask us not to in writing.
Any third-party assets, fonts, stock imagery, or licensed tools incorporated into your project are subject to their own licensing terms. We'll flag these where relevant.
Payment terms are agreed per engagement. Where invoices are not settled within the agreed period, we reserve the right to pause or suspend work until payment is received. We may also charge interest on overdue amounts in line with the Late Payment of Commercial Debts (Interest) Act 1998.
We take our work seriously and stand behind it. That said, we can't be held responsible for indirect or consequential losses arising from use of our services or this website. Our total liability in connection with any engagement is limited to the fees paid for that specific project.
We make no guarantees about specific commercial outcomes - marketing results depend on many factors beyond our control.
Both parties agree to keep confidential any sensitive information shared during an engagement. We won't share your business information with third parties without your consent, except where required by law or where necessary to deliver the agreed work - for example with subcontractors or platform partners.
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales, regardless of where you are based.
We may update these terms from time to time. The date at the top of this page will always reflect the latest version. Continued use of this site after changes constitutes acceptance of the updated terms.
For anything else, get in touch at [email protected].